Shipping Information - Kids Furniture Canada

Our Canadian Shipping Coverage

• • We proudly ship our extensive collection of kids’ furniture across all Canadian provinces and territories.
  • Whether you’re in a major city or a more remote location, we strive to provide reliable delivery options.
  • For specialized service and delivery to major urban centers, please see details below or visit our dedicated pages for Shipping to Toronto & GTA  and Shipping to the Ottawa Region.

Order Processing Time

• • Once your order is placed and payment is confirmed, please allow 2-5 business days for order processing before shipment, unless otherwise stated on the product page (e.g., for custom or made-to-order items).
  • You will receive a confirmation email once your order has shipped, which will include tracking information.

Standard Shipping Options & Estimated Delivery Times

• • We partner with reliable Canadian couriers and freight companies to deliver your furniture.
  • Standard Delivery typically includes curbside delivery or delivery to your front door/building entrance for larger items. For multi-unit dwellings, this may be to the building’s main lobby or mailroom.
  • Estimated Delivery Times (after processing):
    • Quebec & Ontario:  3-7 business days
    • Manitoba & Saskatchewan:  5-10 business days
    • Alberta & British Columbia:  7-12 business days
    • Atlantic Provinces: 7-14 business days
    • Territories & Remote Locations: 10-20 business days, may require custom quote
  • Please note these are estimates and can be affected by weather, carrier delays, or high-volume periods. Specific estimates for your location will be provided at checkout where possible.

Shipping Costs

• • Shipping costs are calculated based on the size, weight, and dimensions of the items in your order, as well as your delivery address.
  • You can view the estimated shipping cost for your order in your shopping cart before proceeding to checkout.
  • We are pleased to offer FREE standard shipping on orders over $4500 to most locations in Quebec and Ontario. Certain exclusions for oversized items or remote locations may apply.
  • For some remote areas or exceptionally large/heavy items, a custom shipping quote may be required. We will contact you if this is the case.

Premium White Glove Delivery & Assembly Service

• • For the ultimate convenience, Kids Furniture Canada offers a White Glove Delivery & Assembly Service in select major metropolitan areas, including Montreal, Toronto, and Ottawa. Please check service availability for your postal code at checkout or contact us.
  • Our White Glove Service typically includes:
    • Delivery to the room of your choice (up to 2 flights of stairs).
    • Unpacking and inspection of your furniture.
    • Full assembly of all items by our professional team.
    • Placement of furniture in your desired location within the room.
    • Removal of all packaging materials.
  • Additional fees apply for White Glove Service. This option can usually be selected during the checkout process if available for your area.

Tracking Your Order

• • Once your order ships, you will receive an email containing your tracking number(s) and a link to the carrier’s website where you can monitor its progress.

Receiving Your Delivery – Important Notes

• • Please inspect your packages carefully upon arrival for any visible damage before signing for the delivery. If you notice significant damage to the packaging, please make a note of it on the carrier’s delivery receipt and Contact Us immediately.
  • For larger items delivered by freight, an adult must typically be present to receive and sign for the delivery. The carrier will usually contact you to schedule a delivery appointment.
  • Please ensure the delivery path to your room of choice is clear of obstructions.

Questions About Your Shipment?

• • If you have any questions regarding your shipment, delivery options, or our shipping policies, please do not hesitate to [Contact Our Customer Service Team . We’re happy to help!