Welcome to the Kids Furniture Canada FAQ page! We’ve compiled answers to some of the most common questions our customers ask about our products, services, and policies. Our goal is to provide you with the information you need quickly and easily. If you can’t find the answer you’re looking for here, please don’t hesitate to Contact Us.
Kids Furniture Canada offers a wide range of high-quality furniture for children of all ages, including Kids Beds, Desks, Storage Solutions and complete Bedroom Sets . We also feature innovative modular furniture options.
Absolutely. Your child's safety is our top priority. We ensure our furniture meets or exceeds stringent Canadian safety standards and is made with non-toxic materials and finishes. You can learn more on our Materials & Safety page.
Yes, many of our products come with a manufacturer's warranty. For specific warranty information on an item, please refer to the product page or our Warranty Information page.
Kids Furniture Canada is a proudly Canadian company. To bring you unique styles and quality craftsmanship, we partner with skilled manufacturers, including some in Europe (like Spain), who adhere to our high standards and all Canadian safety regulations.
Most of our furniture requires some assembly. All items come with detailed instructions. For your convenience, we also offer a professional White Glove Delivery & Assembly service in select Canadian regions. You can inquire about this service during checkout or by contacting us.
You can easily place an order directly through our secure website. Simply add items to your cart and proceed to checkout. Our customer service team will contact you after your order is placed.
We accept major credit cards (Visa, MasterCard, American Express), and other secure payment options.
During the checkout you will only place the order, our Customer Service associates will get in touch with you to finish the process of your order.
If you need to modify or cancel an order, please contact us as soon as possible. We will do our best to accommodate your request if the order has not yet been processed or shipped.
We ship across Canada! We also offer specialized White Glove Delivery services to areas like Toronto and Ottawa . For detailed information, please see our Shipping Information page.
Shipping costs vary depending on the size and weight of your order and your location. You can see the estimated shipping cost in your cart before completing your purchase. We sometimes offer promotional free shipping.
Delivery times depend on product availability and your location. Please visit our Shipping Information page for more details.
Our White Glove Delivery service typically includes delivery to the room of your choice, unpacking, assembly of your new furniture, and removal of all packaging materials. It's our premium, hassle-free delivery option.
We want you to be happy with your purchase. For details on eligibility, timeframes, and how to initiate a return, please review our full Returns & Exchanges Policy
Please contact our customer service team to initiate a return or exchange, and they will guide you through the process as outlined in our policy.
Yes! We have a beautiful showroom in Montreal . We invite you to visit us to see our furniture in person
Our Free Design Consultation is a complimentary service where our kids' interior design experts provide personalized advice, help with space planning, and recommend furniture to create your perfect kids' room. You can Book Your Free Session here .
Our experts are here to help! Book a Free Design Session today for personalized advice and space planning to create the perfect room for your child. It’s complimentary and obligation-free.
Our experts are here to help! Book a Free Design Session today for personalized advice and space planning to create the perfect room for your child. It’s complimentary and obligation-free.